taco rock APP SUPPORT

Welcome to the Taco Rock Support page! Whether you need help with your account, ordering, or just have a question, we’re here to help. Check out our FAQs below or reach out to our team for assistance.

Frequently Asked Questions

1. How do I create an account?

Tap on the "Sign Up" button on the app’s home screen. Enter your email, create a password, and provide any additional info requested. You’ll receive a confirmation email once your account is set up.

2. How do I reset my password?

Tap on "Forgot Password" on the login screen and follow the prompts. You’ll receive an email with instructions to reset your password.

3. Can I track my order?

Yes! Once your order is placed, you’ll receive real-time updates on the app. Just navigate to the “My Orders” section to see your order status and estimated time of arrival.

4. How do I redeem rewards or promo codes?

To redeem a promo code, simply enter it in the “Promo Code” field at checkout. For rewards, go to the “Rewards” section and select available offers to apply them to your order.

5. How can I update my payment method?

Head to “Account Settings,” then “Payment Methods” to add, edit, or delete your saved payment options.

6. I received the wrong item or my order was incorrect. What should I do?

We’re sorry for the mix-up! Please reach out through the app’s “Help” section under “My Orders” with details about the issue. Our team will make it right!

Still need help? Email info@thetacorock.com.